Refund policy

At Ocean Embrace, each piece is handmade with love and inspired by the sea. If you’re not completely in love with your order, we’re here to help.

We accept returns and exchanges within 7 days of delivery. Items must be unused, in original condition, and returned with all original packaging.

To start a return or exchange, please contact us within 7 days of receiving your order.

Please email us at info@oceanembrace.store with your order number and reason for return.

We’ll guide you through the next steps.

Email: info.oceanembrace@gmail.com

Customers are responsible for return shipping costs, unless the item received is damaged or incorrect.

Once we receive your return, please allow 2–3 business days for your refund or exchange to be processed.

Thank you for supporting handmade.